Privacy Policy

Last updated: 6/10/2025

1. Introduction

FLXR.ai ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

Account Information

  • Email address and password
  • Name and profile information
  • Subscription and billing information

Usage Information

  • Commands and instructions you provide to our AI
  • Social media activities performed through our service
  • Service usage patterns and preferences

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and screen resolution
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered marketing services
  • Authenticate and manage your account
  • Process payments and manage subscriptions
  • Execute marketing tasks on your behalf
  • Analyze usage patterns to enhance our service
  • Communicate with you about service updates and support
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who help us operate our service, such as:

  • Firebase (Google) for authentication and database services
  • Payment processors for subscription management
  • Analytics providers to understand service usage

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption in transit and at rest
  • Secure authentication systems
  • Regular security audits and monitoring
  • Limited access controls for staff
  • Industry-standard security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze service performance
  • Provide personalized experiences

You can control cookie settings through your browser preferences.

9. Third-Party Social Media Platforms

Our service interacts with third-party social media platforms on your behalf. We only access and use information necessary to perform the marketing tasks you request. Your interactions with these platforms are also governed by their respective privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are protected by appropriate safeguards and comply with applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

12. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us through our support channels or via the contact information provided on our website.